Return and Exchange Policy
At FusionsCart, we strive to provide you with a seamless shopping experience. We understand that sometimes a product may not meet your expectations, and we want to make sure you are completely satisfied with your purchase. That’s why we offer a hassle-free 14-day return and exchange policy.
Return Policy:
If for any reason you are not satisfied with your purchase, you may return the item within 14 days from the date of delivery for a full refund. Please ensure that the item is in its original condition, unused, and with all tags and packaging intact. To initiate a return, simply contact our customer support team, and they will guide you through the process.
Once we receive the returned item and verify its condition, we will process your refund within 3-5 business days. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Exchange Policy:
If you would like to exchange an item for a different size, color, or style, you can do so within 14 days from the date of delivery. The item must be in its original condition, unused, and with all tags and packaging intact. To request an exchange, please contact our customer support team, and they will assist you with the process.
Once we receive the item you wish to exchange and verify its condition, we will process the exchange and ship the new item to you. Please note that exchange shipping fees may apply, and any price difference between the exchanged items will be either refunded or charged accordingly.
Conditions for Returns and Exchanges:
– Items must be returned or exchanged within 14 days from the date of delivery.
– Items must be in their original condition, unused, and with all tags and packaging intact.
– Returns and exchanges are subject to inspection and approval by our team.
– Refunds will be issued to the original form of payment.
– FusionsCart reserves the right to refuse returns or exchanges that do not meet the above conditions.
At FusionsCart, we value your satisfaction and aim to make the return and exchange process as easy as possible. If you have any questions or concerns regarding our policy, please don’t hesitate to contact our customer support team. We’re here to help!